Testimonials

Since 1986, we have built a strong and loyal customer base for our optical services - fashionable, quality and affordable eyewear, sunglasses, frames and contact lenses. Our in-house Optician, Bruce Tobin, leads our team in providing excellent and attentive service to satisfy our customers.

Over the years, we have received many testimonials, kudos and references. Here is a selection of testimonials:

I have been going to Optical Excellence for many years now. I find Wendy and Bruce to be very knowledgeable and helpful. The service I receive is impeccable and the quality of glasses is above the standard of large stores.I would recommend them to all friends and family and associates. Thank you Wendy and Bruce
- Daniel Post, owner of Job Doctor General Contractor

Thanking you for your dependably excellent work. The lenses are awesome, and I am very impressed that you were able to get past the misunderstanding about prescription type, so smoothly. Outstanding merchant of the year.
- John Walmsley

Over the past 18 years, I am proud to say that I have been a loyal customer to Bruce Tobin, and his business Optical Excellence. His welcoming demeanour, in-depth knowledge about everything glasses and superb customer service have made Optical Excellence THE optical destination for me. Whether I've been in Ottawa, Toronto or even Vancouver, I know that I can always rely on Bruce to give me the best combination of price, quality and distinctive frames. Hoping you don't retire anytime soon!
- Randy Fisher

My thanks to dear friends who introduced me to Optical Excellence in the Glebe, Ottawa. A superb collection of designer, vintage and retro frames, expert guidance in choice of frames suited to face and personality and when repairs are necessary the service is immediate and personal. I highly recommend a visit to Optical Excellence – I can guarantee you will not be disappointed.
- Gerry R Arial, Owner of the Silver Rose

I used to wear ordinary glasses, and then I discovered Optical Excellence! This little gem of a store has the most distinctive selection of frames I've ever seen, including brands that no one else in Ottawa carries. You can go minimalist, channel your corporate side or take a walk on the wild side with bold and colorful limited edition frames from Cutler + Gross or the store's own custom designs. They also have a great selection of vintage frames. Optical Excellence also uses state-of-the art digital lenses, so your vision will be as sharp as your look. And the service is personal and professional. I've been stopped on the streets of New York, Los Angeles, Vancouver, Toronto and other major cities and asked about my amazing glasses. I'm always very proud to tell them that I got them right in my neighborhood in Ottawa!
- Barbara Crook, Writer and editor

As the first customer of Optical Excellence nine years ago, I continue to be overwhelmed by the quality of the glasses that I have purchased over the years and the outstanding service from Bruce, Wendy and their staff. I have recommended Optical Excellence to all of my friends who are now repeat customers themselves. Bruce and Wendy go the extra mile making sure that every aspect of selection, purchase and follow-up is to the customers complete satisfaction.  I cannot say enough good things about Optical Excellence. Treat yourself and pay them a visit.
- Tad Findley