OUR SERVICES

As the first customer of Optical Excellence, I continue to be overwhelmed by the quality of the glasses that I have purchased over the years and the outstanding service from Bruce, Wendy and their staff. I have recommended Optical Excellence to all of my friends who are now repeat customers themselves. Bruce and Wendy go the extra mile making sure that every aspect of selection, purchase and follow-up is to the customers complete satisfaction.  I cannot say enough good things about Optical Excellence. Treat yourself and pay them a visit.

I used to wear ordinary glasses, and then I discovered Optical Excellence! This little gem of a store has the most distinctive selection of frames I've ever seen, including brands that no one else in Ottawa carries. You can go minimalist, channel your corporate side or take a walk on the wild side with bold and colorful limited edition frames from Cutler + Gross or the store's own custom designs. They also have a great selection of vintage frames. Optical Excellence also uses state-of-the art digital lenses, so your vision will be as sharp as your look. And the service is personal and professional. I've been stopped on the streets of New York, Los Angeles, Vancouver, Toronto and other major cities and asked about my amazing glasses. I'm always very proud to tell them that I got them right in my neighborhood in Ottawa!

My thanks to dear friends who introduced me to Optical Excellence in the Glebe, Ottawa. A superb collection of designer, vintage and retro frames, expert guidance in choice of frames suited to face and personality and when repairs are necessary the service is immediate and personal. I highly recommend a visit to Optical Excellence – I can guarantee you will not be disappointed.

Over the past 18 years, I am proud to say that I have been a loyal customer to Bruce Tobin, and his business Optical Excellence. His welcoming demeanour, in-depth knowledge about everything glasses and superb customer service have made Optical Excellence THE optical destination for me. Whether I've been in Ottawa, Toronto or even Vancouver, I know that I can always rely on Bruce to give me the best combination of price, quality and distinctive frames. Hoping you don't retire anytime soon!

Thanking you for your dependably excellent work. The lenses are awesome, and I am very impressed that you were able to get past the misunderstanding about prescription type, so smoothly. Outstanding merchant of the year.

I have been going to Optical Excellence for many years now. I find Wendy and Bruce to be very knowledgeable and helpful. The service I receive is impeccable and the quality of glasses is above the standard of large stores.I would recommend them to all friends and family and associates. Thank you Wendy and Bruce.

This was my first time at Optical Excellence. A friend of mine, who has great judgment about these sorts of things, highly recommend you.

The service was efficient, yet thoughtful. It was clear that my needs and preferences took priority. At the same time, relevant suggestions were made, and so my choice in eyewear was better informed. I am awful at selecting frames, but with more help I found ones I really like. I will be back!